Privacy and Cookie Policy

Last updated: February 2019

Who we are

References in this Privacy Policy to "we", "us" and "Mygain.ng" are to Ventinel Limited, a company registered in Nigeria.

Our privacy promise

Your privacy is of utmost importance to us and we are committed to being transparent about the technologies we use and to comply with applicable laws and regulations to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully. Any of your personal details will only be used by Mygain.ng and our carefully selected third party partners to ensure that we deliver an excellent service to you and maintain your account with us.

Your personal information will be held and managed by Ventinel Limited. By visiting and using Mygain.ng website and mobile app (the "Site"), you acknowledge that you have read this Privacy Policy. You must be at least 18 years old to use the Site.

What kind of Information we collect

Session and Usage Data: "Session and Usage Data" is information about your use of an Application, the Services and/or the Site and includes, without limitation, connection and service-related data submitted to us through your use of an Application, the Services or the Site. Session and Usage Data includes information relating to the connection request, server communication and data sharing, including network measurements, quality of service, location, date and time of the connection request.

Log Data: When you interact with us or use an Application, the Services or our Site, our systems may automatically collect your unique User Device number, the IP address, type of browser or operating system you use, and the dates and times of your use ("Log Data").

Cookies: See cookies section.

Cookies

Cookies are small pieces of information which are issued to your device when you visit a website or some applications and which store and sometimes track information about your use of the Site. Cookies cannot harm your device and do not contain any personal or private information.

We use cookies, pixels, local storage and other similar technologies to elevate your user experience and the quality of our Site and service. Local storage is technology which allows a website or an app to store and retrieve data on your mobile phone or other device. We use local storage to enable certain features, including to store certain parts of our Site on your device so that those pages load more quickly when you next visit them. You can control the use of local storage using your browser settings.

To administer our Site and for research purposes, we have contracted with third-party service providers to track and analyse statistical usage and volume information from our Site users. These third-party service providers may set cookies, pixel tags, web beacons and/or other similar tracking technologies (collectively, "Cookies") to help us to improve the user experience, manage our Site content, and analyse how users navigate and utilise the Site.

We use Google Analytics on our Site to collect usage data, to analyse how users use the Site, so that we can improve the quality of our Site and service. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/

We use ShareThis publisher and analytics tools and services on our Site for social sharing and to analyze how and what content is being shared by users of our Site, so that we can improve the quality of our Site and service. For more information about how to opt out of having your information used by ShareThis, visit https://www.sharethis.com/privacy/

Payment Processing

Payments on our Site are made through our payment solutions providers. We do not access or retain your credit/debit card information. You will be providing credit or debit card information direct to our providers who process payment details further.

Contact

Questions, comments and requests regarding this Privacy policy are welcomed and should be addressed to support@mygain.ng